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COVID-19 update – 29/01/2021

Dear Patients

We would like to update you on some urgent but hopefully short-term changes.

As you may be aware the country and the NHS is at the peak of the COVID-19 pandemic and Cornwall is no exception.

The COVID-19 infection rates for Cornwall are the highest that we have seen since the start of the pandemic.

As well as supporting our patients, our colleagues are also being affected. All this is happening while we are offering the largest vaccination programme the NHS has ever delivered.

We want to deliver the vaccines to you and your families, as quickly and safely as possible.

To help us do this national guidance has advised us to reduce all non-urgent work.

We will continue to offer urgent and emergency appointments.

But we need your continued support and ask for your patience during this challenging time.

Please do not contact the surgery for routine appointments or check-ups if at all possible.

Alternative ways you can seek medical advice and treatment include the NHS website, and your community pharmacy, who can offer expert information and provide medication for many conditions.

We continue to be available for urgent appointments.

Other services like cervical smears, baby immunisations and urgent dressings will continue as normal

If your condition is life-threatening always call 999. For urgent but not life-threatening you can always contact 111, if your usual GP is not available. 111 provides advice and can also direct you to a local service and will let them know you’re on the way.

As we continue to work together to try and keep everyone safe and well and follow national lockdown rules, social distancing and Hands, Face, Space guidance, you may experience delays in other areas of health and care.

Anyone due to have an outpatient appointment at the Royal Cornwall Hospitals Trust can check on waiting times and if you are concerned about the time you are waiting for your appointment please call the Elective Care hotline on 0800 0357777

We appreciate that this is a challenging time but please be reassured we are all working as hard as we can to look after you.

By following lockdown rules together and with your continued support to help us continue to look after our most poorly and vulnerable we will make it back to the path of normality.

 

Covid Vaccination Clinics

Do not call us about when to expect your jab, we will contact you as soon as you are eligible and we have confirmation of vaccine delivery. Cape Cornwall Surgery is following NHS prioritisation with regard to delivery of vaccinations.

 

Thank you for your help and understanding.

 

Welcome

With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Current arrangements

The NHS has asked GP surgeries to inform residents and holidaymakers that they should go online or phone NHS111 first if they need urgent care and to contact their own GP Practice that they are registered with if they need to see/speak with a GP.

Your own GP has access to your full medical record and will be able to consult with you by phone or video.

If you are away from home your own GP may also be able to arrange for a prescription to be sent to a Pharmacy nearby.

Taking these actions will help local NHS services to cope in difficult times.

Please support your NHS.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Named GP

All patients at Cape Cornwall have a "named GP". This Doctor has responsibility for your care at the Surgery, although you are able to see which ever GP you prefer. Patients are able to contact the Surgery and ask who their acccountable GP is. If you have a preference we will make all reasonable efforts to accommodate this request.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

We are situated in St Just, between the Fire Station and the Library, adjacent to the free car park. The Surgery has suitable access and facilities for disabled patients. Contact us for more information.

GP Online Services

You can now order repeat prescriptions and book appointments online.  To register for online services visit The Waiting Room website at www.thewaiting-room.net or by clicking on the icon.  Once you have registered you will need to bring photo ID and proof of address in to the Surgery so that a log in code can be generated for you.

GP Online

NHS vaccinations and when to have them

It is important that vaccines are given on time for the best protection, but if you or your child missed a vaccine, please contact us to catch up.

Coronavirus update: routine vaccinations for babies, pre-school children and adults are continuing as normal.  It is important to go to your appointments unless you, your child or someone you live with has symptoms of coronavirus.

Vaccinations usually given in school are being rescheduled.

NHS vaccination schedule click here

Care Quality Commission


(Site updated 29/01/2021)
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